Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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Employee Retention: What It Means and How to Improve It
Employee retention is a perennial concern for any organization. At any given time, there’s at least some portion of employees who are considering quitting. In fact, according to Gallup, 51% of workers are open to leaving their current jobs, and only 25% would highly recommend working at their compa…
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What Do Field Service Techs Want in a Mobile App?
The day-to-day interactions between field service technicians and customers are incredibly important. The field service tech may be the only one from the company who meets the customer in person, and they directly represent the company’s service quality and expertise. They play a crucial role in co…
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Exciting New Features Inspired by Customer Feedback
At Skedulo, one of our core values is being ‘customer driven’. So when customers provide us with feedback, we listen. Customer insights have been invaluable to bringing new and exciting innovations to our Deskless Productivity Cloud, and this recent launch is no exception. Today we’re thrilled to…
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How a Contingent Workforce Drives Revenue Growth
The past 10-20 years have brought a massive increase in contingent work. Experienced workers are retiring, technology has advanced to enable more flexible work patterns, and economic trends have encouraged more gig work. Contingent work provides new flexibility to workers and a way to bridge skills…
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AI Trends: What to Expect in 2024 and 2025
Interest and investment in artificial intelligence (AI) are at an all-time high: ChatGPT was the #1 Wikipedia page and one of the top Google search terms in 2023, and global spending on AI could exceed $500 billion in the next few years. AI is an incredibly complex and fast-moving area. In the next…
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Field Service Automation: Getting Started Guide
Field service is essential to many types of work: healthcare, sales, utilities, maintenance, repair, cleaning, inspections, real estate, construction, and other B2B and B2C services. Field service automation is the use of technology, data, and centralized systems to streamline and improve field ser…
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