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At least 80% of the world’s workforce is now mobile, and the demands on these workers is vastly different to those of traditional desk-based employees. Get the latest insights on how to empower your mobile workforce to achieve greater efficiency and productivity, as well as the newest trends to help you stand out in a competitive marketplace.
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How an Effective Employee Scheduling System Boosts Workforce Quality
Effective employee scheduling is important for any workplace, but when your workforce is mostly mobile, it’s absolutely crucial. Thoughtful scheduling makes employees happy, boosts productivity, reduces rework, and boosts the bottom line. But many managers don’t realize that effective scheduling ca…
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Do Your Mobile Workers Have What It Takes to Keep Customers Coming Back?
Every time one of your mobile workers interacts with a customer—whether it’s good, bad, or forgettable—your brand takes shape. These days, with so many ways to differentiate products and services, the customer experience becomes your brand. With so much riding on the customer experience, how do you…
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Managing Contractors and Mobile Employees in the Service Economy
Call it the gig economy, the service economy, or simply the rise of the freelancer, the idea is the same: the way we work has changed. Healthcare, construction, repair services, tech, engineering—the list of industries embracing contingent workers continues to grow. Gartner estimates that 40% of fi…
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Is the Customer Experience Your Competitive Advantage?
To get ahead in today’s crowded marketplace, you need a clear picture of your company’s competitive advantage...but it may not be as simple as it used to be. The two main competitive advantages of the past—price and quality of product—are being overtaken by a new point of differentiation: the custo…
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Mobile Workforce Management VS HR/Payroll Systems
Technology is evolving so quickly that it can be challenging even for IT pros to stay on top of what’s new. And business partners don’t usually come to IT or CIOs asking for a certain type of software; they just need to show up with a problem or pain points that they want to go away. So when your t…
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A Guide to Effective Workforce Management Tools
Two-thirds of people in 52 of the world’s leading countries will own a smartphone in 2018, up 8% from 2016. This interconnectivity changes how we communicate, make purchases, find local businesses, and even how we work. As technology becomes an even bigger part of our lives, businesses are turning…
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